Claims Process
What you need to claim
1. Have the geyser serial number
2. Address of the home owner and contact number
3. Details of the registered plumber who installed the geyser
How to log a fault
Warranty Call centre number: 087 255 5468
WhatsApp the claim details to the following number: Whatsapp: 079 782 9468
Email your claim with the same details as listed above to: Warranty@supahot.co.za
The Claims Department will contact the home owner to arrange for a technician to attend to the repair and/or inspection if required.
To register your geyser, follow the process below:
• Scan the QR Code on the geyser – this will take you to our Supahot website
• Under the warranty tab –fill out all the necessary details
Alternatively email the warranty department with the geyser serial number and contact details
Thank you
For your valued support!